Replication / Synchronization
Email signature software incl. disclaimer and email signature generator
If you want to create centralized and company-wide uniform email signatures and disclaimers for all employees in a company, you should use an email signature software for the most the most common platforms. For example, the email signature add-in should be compatible with Outlook but should also be compatible with Exchange or Microsoft 365 (M365 or MS365) or Office 365 (O365) SaaS, as well as with Google Workspace (G Suite, Gmail), IBM/HCL, SAP and Salesforce. Before installing, consider the advantages and disadvantages of of organization-wide email signature management as a desktop, server, cloud and private cloud cloud and private cloud solutions.
Such software solutions, sometimes also referred to as e-mail signature generators, can, on the one hand legal certainty by centrally specifying the mandatory information in e-mail signatures. on the other hand, an add-in should be selected that also includes an email signature marketing platform. marketing platform, as email signature marketing is a marketing channel with enormous potential. marketing channel with enormous potential, which cannot be fully exploited without a professional without a professional marketing platform solution.
In addition to the legal department, HR department, data protection officer, compliance and marketing department marketing department, sales, customer service, and customer experience management, among others, also profit Customer Experience Management also benefit from the option of integrating banner ads and CTA buttons, for example for customer feedback and ratings into the email signature.
An email signature software for Microsoft platforms (Outlook, Exchange, Exchange Online, Microsoft 365, Office 365) or Google platforms such as Google Workspace (G Suite) and Gmail is an a third-party tool - also known as an email signature add-in - that provides functions for the and management of email signatures that the companies Microsoft or Google do not offer in their products. Microsoft or Google, for example, do not offer in their products.
One provider of such e-mail signature software is the IT service provider Gangl, which has on the one hand has developed its own email signature add-ins - including client-side ones - and is the is the main distributor of the cloud email signature solution Crossware, which can be used to which, among other things, can be used to centrally create an email signature. Crossware includes, in addition to an email signature generator, Crossware also includes an email marketing platform for small businesses and for large companies.
When it comes to the question of what is an email signature, misunderstandings can arise. By email signature means the footer or several signature blocks at the end of an email, where, in particular, information about the sender's name, position in the company, postal address and/or the visitor address as well as the telephone number and/or fax number. and/or fax number.
The e-mail signature must be distinguished from the electronic signature (e-signature). The latter serves as a substitute for a handwritten signature, i.e., it is a digital signature that can be used to sign signature, which can be used to sign electronic documents in particular. The signer can be identified on the basis of the electronic signature.
However, modern e-mail signature management can do much more than just provide the user's name, job title, address, phone number and fax number. With an e-mail signature platform or e-mail signature software, it is now possible to add many other elements into the e-mail signature, such as images or photos, logos, banners and CTAs. photos, logos, banners and CTA buttons.
It is also usually possible to choose from different fonts. Most of the e-mail signature management software work with HTML editors for the design of the e-mail signature. signature design, so knowledge of HTML is not usually required to create an email signature. create an email signature.
E-mail signatures that are output differently depending on the predefined rule, for example banner or a different disclaimer, are also called dynamic signatures. signatures. Ideally, e-mail signature software should not only be able to insert dynamic footers or signature blocks into the e-mail. footer lines or signature blocks into the e-mail, but also a dynamic header line with the dynamic header with the company logo and social media buttons, for example, as well as to as well as the center of the e-mail.
Email signatures can serve many different functions. From being a digital business card, to the provision of mandatory imprint information to the means for a marketing campaign, the marketing campaign, email signatures can achieve more than many companies currently realize. realize.
To exploit the full potential of the email signature, there are special email signature software, also called email signature add-ins for Outlook, Exchange or Microsoft 365 . called. Among other things, in such email signature software, such as from Crossware, access rights for selected users or groups, although this does not turn them into administrators. administrators. In this way, for example, the marketing department, the department, the legal department, the human resources department, or the data protection officer can directly e-mail signature and check the result immediately. Otherwise, the IT department would have to would have to constantly mediate between the different departments until the finally approved company-wide e-mail signature can be used by all employees.
Custom rules for email signatures Create
With the e-mail signature solution Crossware , many functions can be used rule-based, for example, by including different banners in the e-mail signature for internally sent e-mails than for for e-mails sent to external recipients. Of course, you can also different e-mail signatures depending on the department .
Custom rules can also be set for specific keywords in the subject of the email. subject, so that depending on the keyword used, the corresponding email signature is inserted into the mail depending on the keyword used. The term "user" does not refer to individual employees, but rather to but rather the centrally controlling person in the respective department who is involved in creating the e-mail signature. e-mail signature. There are also programs that determine the appropriate e-mail signature based on the e-mail domain or a CRM list .
Through a cloud solution like Crossware , the business email signatures of thousands of employees and more can be controlled across the enterprise from a single dashboard .
An e-mail signature management software should also be able to create the e-mail signature using so-called user-defined signature blocks (abbreviated sig block). This means that each element of the email signature, such as text, graphic, photo or button elements, block and its output in the email signature can be controlled by display rules depending on the defined depending on the defined e-mail type. The e-mail signature software Crossware, for example uses a convenient drag-and-drop system to place such signature blocks and to create create different email signature templates.
Company-wide e-mail signatures Create in corporate design
First of all, e-mail signature software can be used to create e-mail signatures in the corporate design. design, which also unifies the appearance of a company in the e-mails. unified in the e-mails as well. In addition to the integration of logos, the corporate design also includes fonts and colors, such as those of CTA buttons, are also part of the corporate design. use of the e-mail signature design template created for the company in question is itself part of the uniform itself becomes part of the uniform appearance of the company.
Email signature with image, logo add and other inline graphics
In addition to logos, you can also insert other inline graphics into email signatures, such as a picture of an employee. Employee photos at the end of the e-mail, i.e. an e-mail signature signature with a picture of the sender, make contact more personal and create trust in the communication. The integration of a QR code is also possible and is becoming increasingly popular, to enable users to easily switch between different devices, for example between a between a desktop and a smartphone.
Social media icons with link in Insert email signature
Social media icons linked to the respective profiles are also standard in today's in an e-mail signature. You can decide for yourself in the email signature editor, which social media buttons you want to include, i.e. whether you want to link to your Instagram, Twitter, Facebook, Xing or LinkedIn profile in the email signature, or links to other social or if you want to add links to other social media profiles.
Insert banner in email signature
With the help of the insertion of banners in e-mail signatures , on the one hand external advertising campaigns can be started. But they can also be used for internal campaigns are also possible, for example on occupational health issues, such as the health issues, for example, when it comes to the correct sitting posture at the workplace. Furthermore, banners can be banners to announce events such as trade fair dates or to draw attention to other content such as blog articles . Product news can also be linked via banners and present them to the e-mail recipients.
The HR department could add a banner to its email signatures, for example, to indicate vacancies. vacancies.
Rating prompt banners can also add value. While one bannerswith rating prompts, for example for Google My Business, in external e-mails to B2B and B2C contacts rating prompts for Google My Business, for example, one can integrate banners with rating prompts for e-mails sent exclusively to customers in the consumer segment (B2C), for example from the customer service department, you can integrate rating banners for specific consumer rating integrate.
The sales department, on the other hand, has an interest in inserting banners in email signatures that draw to draw attention to special offers in order to generate conversions. In addition, banners can can also be used to upsell and/or cross-sell to existing customers.
Add CTA buttons
Besides banners, you can also add call-to-action (CTA) buttons to email signatures using email signature software. email signature software. In the following sections, we will look at some possible possible CTA buttons as examples. In addition, there are many other uses for buttons in e-mail signatures are conceivable.
Button for appointment bookings
Useful in e-mail signatures are, for example, buttons (buttons) for book appointments of all kinds - internally and externally - where the e-mail recipient can the e-mail recipient can enter the desired appointment in the calendar of the sender. desired appointment. This is useful, for example, for booking an appointment for a presentation (demo, demonstration) or an appointment for a certain work to be done at the customer's site. work is to be done at the customer's site.
However, it is also possible to create attendance confirmations in relation to a meeting for a date that has already been set. For the organization of room occupancy in a company, appointment buttons can also be used in e-mail signatures. e-mail signatures.
Buttons for ratings and Surveys
Other buttons can be used to obtain ratings or for surveys. To measure customer satisfaction, you can conduct so-called customer satisfaction surveys (1-click surveys), for example by clicking on a smiley. click on a smiley. This is also referred to as one-click emoji responses. Such surveys provide customer experience management with useful data to improve processes processes in the company.
But you can also link a rating button directly to a rating platform to get new ratings for the company and detailed customer feedback. customer feedback.
Basically interesting for all departments - at least for certain contacts - is a button in the e-mail signature, via which interested parties can call the sender of the e-mail can call.
Such a call button lowers the inhibition threshold to call the e-mail sender directly in case of open questions. directly in case of open questions. In addition, calls can often avoid misunderstandings which could not be clarified immediately by an e-mail reply.
Mandatory e-mail signature information for Control Germany centrally
In Germany , the insertion of an e-mail signature for companies entered in the companies registered in the commercial register when sending business-related e-mails. mandatory . Since 1 .1.2007 this has been laid down by law in the in the "Law on Electronic Commercial Registers and Registers of Cooperatives and registers and the register of companies" (EHUG), which requires business business e-mails are classified as business letters. The term signature, which has become mandatory, is also referred to as the e-mail imprint or Imprint obligation for "business letters". Exactly what information must be included in this e-mail imprint depends on the legal form of the company in question, i.e. whether it is, for example, a sole trader (e.K., e.Kfm.) registered in the commercial register, a registered sole trader (e.Kfr.), an OHG, KG, GmbH, GmbH & Co. KG, UG, AG or cooperative.
In order to ensure that all employees throughout the company have the required mandatory information is included in the e-mail signature, an e-mail signature e-mail signature add-in, which is technically managed by the IT department, whereby the the content of the mandatory information should be defined by the compliance or legal department, and legal department , and the e-mail signatures should be pre-formulated for each pre-formulated for each employee based on these legal requirements with the help of the e-mail signature add-in. There are e-mail signature software solutions in which other departments in the company, i.e., the departments in the company, such as the legal department, in addition to the IT department. to access the e-mail signature editor, thus restricting the IT department to the technical implementation of the e-mail signature. technical implementation of the e-mail signature.
If the e-mail signatures are not created in compliance with the legally required companies risk not only expensive warnings, but also the imposition of high not only risk expensive warnings, but also the imposition of heavy fines by the by the competent registry court. According to Section 14 of the German Commercial Code (HGB), the penalty payment may not exceed 5,000 euros. However, it may be imposed repeatedly. Warnings and penalty payments are to be feared in particular if the employees are allowed to create their own e-mail signatures themselves, for example on the basis of a guide provided by the company, and if provided by the company, and the employees make mistakes or deliberately deviate from the guidelines. deviations from the guidelines are made
There is often talk of "email signature business" in connection with mandatory disclosures. However, the aforementioned term "business-like" is not identical with the term "business" is identical. This is because only those e-mails are considered to be business-related, which are directed outwards and have business-like content (such as offers, price lists offers, price lists, order confirmations, inquiry confirmations, invoices). Other business e-mails and e-mails sent within the company are not subject to e-mail signature not subject to the e-mail signature requirement.
Nevertheless, it is advisable to use e-mail signatures within the company as well. Because E-mail signatures also make it easier for the e-mail recipient to contact the sender in internal communication contact with the sender - for example, by telephone thanks to a specified telephone number (which, by the way, is not mandatory for external business e-mails). Furthermore, the potential of e-mail signatures can also be exploited in internal e-mail traffic, for example for internal campaigns via banners or room bookings via buttons. can be exploited.
Email signature generators from Lawyer
You can also use automatic tools to help you create a mandatory e-mail signature. tools to help you. On the website rechtswal you can use an e-mail signature generator to create an e-mail signature with the required mandatory with the required mandatory information. After you have clicked on all the options and entered the required you can use sicsection-main-texth to create the e-mail signature as a Word document. as a Word document. However, rechtswal is not an offer from a law firm, even though the law firm, even if the site is operated by the lawyer Marion Janke and the and behind the contracts offered there, samples and forms specialist lawyers and experts stand. In addition, the email signature generator of rechtswal is advertised on the website of the law firm Janke with the statement "tested by a lawyer". In Incidentally, this email signature generator is free of charge and in German.
However, there are also law firms that offer automated assistance with the the creation of the legally required e-mail signature on their website, such as the IT-Recht Kanzlei with its free E-Mail Mandatory Information Wizard. Here, however, only a sample is displayed, depending on depending on the legal form of the company selected from the drop-down list. The law firm expressly points out, however, that the Disclosure Wizard for e-mail signatures is not a substitute for legal advice, since it only uses uses only prefabricated samples. Who uses the assistant, does this on own risk. If the case is more complex, the user should seek legal advice for the creation of the e-mail signature. e-mail signature from a lawyer who is familiar with competition law and IT law. competition law and IT law. As an example of a more complex case a company in liquidation.
However, both tools, i.e. both the e-mail signature generator from rechtswal as well as the e-mail signature wizard of IT-Recht Kanzlei, are outdated, as tradesmen who are not registered in the commercial register and unregistered civil law companies (GbR) because of the deletion of § 15 b Gewerbeordnung (GewO). (GewO) since 25.3.2009, tradesmen who are not registered in the commercial register and companies e-mail signature. However, it must be said that the specification of a address is nevertheless recommended for these self-employed persons, for example by the chambers of commerce, for example. The obligation to provide a summonable address address can also result, for example, from § 2 Service Information Obligations Ordinance (DL-InfoV) for a service provider. service provider before conclusion of the contract or, if no written contract is concluded, before written contract is concluded, before the service is provided. This concerns then also the e-mail signature of a freelancer.
Difference to HTML email signature generator
An e-mail signature generator for generating the mandatory information in accordance with the legal regulations is not to be confused with a generator that generates an HTML email signature generated. Such an HTML email signature generator is used to make one create an email signature with the help of templates with different email signature designs by selecting the desired email signature template and then selecting still Data such as name, company name, position in the company, address, mandatory data, phone number, fax, email address and website URL, adding the social media icons to profiles, uploads an image and logo, and adds a call-to-action button. call-to-action button (CTA button) and possibly a banner.
Afterwards you can copy the HTML source code and paste it into the corresponding file at Outlook, which is a bit cumbersome, because you have to create the signature file file first and then you have to call the folder with the right command in which the folder with the where the folder with the new signature file is located. When using an e-mail signature add-in for Outlook you can save this detour, because you can copy the signature directly in the add-in or the e-mail signature program.
An email signature software basically also includes an e-mail signature generator, but goes beyond that in that the software not only produces the signature code but also creates the signature for the e-mail program, such as Outlook. creates.
Mandatory information for e-mail signature: Austria and Switzerland
In Austria , too, there is a so-called imprint obligation for e-mails. And also in Austria the required mandatory information is derived from various laws. § SECTION 14 UGB (Unternehmensgesetzbuch), for example, regulates the mandatory information in the e-mail signature for companies which are registered in the commercial register. § Section 63 GewO (Trade, Commerce and Industry Regulation Act) is a norm in this regard which applies to all traders who are not registered in the commercial register. Users of newsletters must comply with §§ 24, 25 MedienG (Media Act). And finally, there are supplementary provisions in the Telecommunications Act and the Data Protection Act.
In e-mails sent by companies within Switzerland , there are no mandatory information in the e-mail signature. However, the situation is different when Swiss companies send e-mails to Germany or Austria, for example. Then the companies must comply with the German regulations or the Austrian regulations on Austrian regulations on e-mail signatures.
Comply with GDPR information requirements by Link
and employees, with the information having to be structured differently depending on the must be structured differently depending on the group concerned.
The company's data protection officers should therefore insist that the company uses that rule-based e-mail signature software is used in the company to link to the appropriate information obligations to link to the appropriate information obligations in accordance with the GDPR.
Disclaimer and disclosure statements add
Disclosure statements or a disclaimer can also be placed uniformly under all outgoing e-mails of a company. to be placed uniformly under all of a company's outgoing e-mails. e-mail signature plug-ins or e-mail signature software. The English term The English term "disclaimer" comes from the verb "to disclaim", which means "to deny" or "to reject". "deny." In Microsoft 365, Microsoft uses the term Microsoft uses the term "disclaimer" for all email signature information, whether it is an actual disclaimer or just the sender's name and address or other information. address or other information.
In particular, by centrally defining and adding disclaimers under the email signature, compliance and legal departments can be sure that the email disclaimers developed by the compliance or legal department are actually are actually applied throughout the company in the e-mail signature. This is the only way legal certainty can be achieved; otherwise, it can happen time and again that employees fail to include the disclaimer in the e-mail signature or use illegal disclaimers. use illegal disclaimers.
Without a centrally controlled disclaimer plugin or disclaimer add-in, it can happen that that employees may include the disclaimer in their signature, but make transcription errors or make idiosyncratic changes to the disclaimer text. make. Many disclaimers are ineffective because they regulate something that cannot be implemented. or because they are general terms and conditions that require the prior consent of the recipient. would have to be agreed to beforehand. Particularly in Internet law, it is extremely important to ensure that disclaimers are exactly that the disclaimers appear in the e-mail signatures of the employees exactly as they are as they were formulated by the compliance or legal department. legal department.
An e-mail signature confidentiality notice to maintain confidentiality is widely common, but there is no requirement to use such a notice. You can find confidentiality notices can be found as disclaimers in or under e-mail signatures. e-mail signatures, in which the recipient of an e-mail sent to him in error is asked to inform the sender of the error. sender of an e-mail sent to him in error and to destroy the e-mail received in error. destroy the mistakenly received e-mail. In addition, the recipient is prohibited from unauthorized copying of this e-mail and the unauthorized disclosure of the e-mail.
Other disclaimers contain, for example, the information that there are confidentiality risks with unencrypted e-mails and imply consent to unencrypted e-mails. confidentiality risks and assume consent to unencrypted e-mail communication, provided the e-mail communication if the correspondence is initiated or continued by the recipient of this confidentiality warning is initiated or continued.
However, as already indicated, there are also disclaimers that can cause harm, namely if if they are too broad, i.e., if they violate the prohibitions on exclusion laid down in which can lead to a warning. Disclaimers are not mandatory in Germany, Switzerland, or Austria.
Nevertheless, there are many companies and even lawyers who use disclaimers in their e-mails. use disclaimers. The IT service provider Gangl offers various Disclaimer Add-Ins for Outlook and Exchange , in order to implement the insertion of disclaimers in e-mail signatures uniformly throughout the company
Organization-wide absence notifications (autoresponder)
With e-mail signature software for Outlook or Microsoft 365, for example, it is also possible to Out of office reply (OOOR) messages can also be created and managed. Here, too centralized control of these autoresponder e-mails ensures organization-wide standardization.
In the following sections, we will discuss some key benefits of email signature add-ins, disclaimer plug-ins, and email signature software for creating and managing email signatures management of email signatures - in comparison to the individual creation of email signatures by each email signatures by each individual employee. In the following list we have summarized these advantages of creating company-wide email signatures with the help of an email signature software :
Cost savings for installation of E-mail signatures
By using a centrally managed e-mail signature add-in, i.e. a centrally controlled email signature software, you can save a lot of money when creating an email signature compared to a compared to a solution where each individual employee manages his or her own email signature. themselves. For example, if a company has 10,000 employees, and the marketing department is responsible for employees to add a new banner to their email signature, and assuming an average hourly wage of average hourly wage of 80 euros and a time expenditure of 15 minutes for the insertion of the new banner. insertion of the new banner per employee, we arrive at 2,500 hours that would be required for the decentralized for the decentralized insertion of the new banner into the email signature. The financial costs in this example calculation amount to 200,000 euros.
If the new banner of the marketing department were inserted centrally using, for example, the e-mail signature software, the cost would be only about 42,000 euros. This represents a saving of 158,000euros and an ROI of 376.2%.
Advertising cost reduction through Email Signature Marketing
Email signatures are a marketing channel that has been underestimated by many marketing departments. marketing channel. The employees of a company send numerous emails every day, not only internally, but also externally. To exploit this communication potential for marketing purposes, e-mail signatures can be the e-mail signatures can be designed accordingly, for example, by having the marketing department banners for marketing campaigns can be inserted centrally by the marketing department. The whole thing is called e-mail signature marketing as a sub-form of e-mail marketing, with which it is possible to Clicks can be obtained, leads generated and conversions achieved. In particular, email signature marketing can be used to reach exactly the right target group. reach.
Compared to placing ads through Google Ads, you can save a lot of money through the Email Signature Marketing. Assuming an average Google Ads CPC (cost-per-click) of 2 euros across all industries, an SME with 200 employees could save 36,800per year for an SME with 200 employees, assuming 40 e-mails sent and read by all and read by all recipients, 230 working days, and a click rate of 1 click rate of 1% is achieved via email signature marketing. This does not even that e-mails are often called up several times, so the number of actual impressions is impressions can be much higher. The return on investment (ROI) after purchasing of a license for the use of e-mail signature software is therefore worthwhile.
Although it is also possible with Exchange Online, Office 365 and Microsoft 365, signatures centrally to manage signatures centrally, i.e., to create them uniformly for all employees, and it is also possible to email flow rules for the inclusion of these signatures can also be created centrally. But if you want to fully exploit the potential of e-mail marketing, for example, one should use an email signature marketing platform, which is included in many email signature software packages today, use. This is because some email marketing softwares also offer tracking of clicked links (tracking links or tracking URLs) or banners and buttons in the signature. buttons in the signature with statistical information, for example, for evaluating the e-mail signature marketing campaigns.
Other disadvantages of Microsoft 365 when creating organization-wide email signatures include:
Microsoft itself recommends the use of third-party tools, i.e. email signature software from other companies, to replace missing features in Microsoft 365.
However, in all marketing campaigns, one should avoid distracting from the content of the email. In particular, e-mail advertising should not be intrusive, but subtle, so as not to jeopardize the not to jeopardize the business relationship.
Legal certainty through central company-wide control
Centralized management of all email signatures from all employees in a company enables the legal department or the compliance department to make the e-mail signatures to ensure that email signatures are legally compliant throughout the company.
If every single employee were to take over the creation and management of his or her e-mail signature, the sources of error would be enormous. the sources of error would be enormous in a large company and the constant control of every single and the constant monitoring of each individual employee's email signature by the legal and compliance compliance department would be nearly impossible.
Uniform design promotes corporate identity through branding
The uniform application of the corporate design in e-mails, in particular in the e-mail signatures, the branding of the company is promoted. As a result, the company is perceived as a brand by the outside world through its typical appearance, which includes not only suppliers, shareholders, the media, and many other observers. observers.
HTML editor as email signature design tool for all devices
With an email signature design tool like the one provided by the Crossware Email Signature Add-In the e-mail signatures are presented in an easily readable and structured manner. The handling of a design tool is much easier than coding directly in HTML code, for example. Crossware provides rich text and HTML editors, which makes e-mail signature creation much easier.
By the way, the e-mail signature software Crossware can be used for Microsoft 365 as well as for Exchange, HCL Domino and as a Dynamic Outlook add-in. In addition, the Crossware email signatures do not have to be set up separately on each device type (desktop, laptop, tablet, smartphone). separately on each type of device (desktop, laptop, tablet, smartphone), because the Crossware email signatures use a responsive design, which adapts to the screen size and is therefore optimally displayed on both mobile and non-mobile devices. mobile devices as well as non-mobile devices.
There are different ways to install email signature add-ins or email signature softwares depending on whether it is just a desktop application, a server application, a cloud solution or a private cloud solution. server application, a cloud solution or a private cloud solution.
With client-side email signature solutions, certain files are installed directly on the users' users' desktops. The disadvantage is that this process can take a long time for a large large number of employees, this process can take a long time.
There are also e-mail signature solutions that are installed on the server side, for example using the using the Microsoft Exchange Server platform. The advantage is that the the email signature software on every desktop, saving the IT department time. thus saves time.
Public cloud for email signature software
However, Microsoft Exchange can also be used online via a public cloud provided by Microsoft. provided by Microsoft (Microsoft Exchange Online, Office 365, Microsoft 365). However, when using email signature software via a public cloud, the risk of data falling into the hands of unauthorized persons is the risk of data falling into the hands of unauthorized persons and being read is much greater, than if the email signature software is run on the company's own infrastructure.
Private cloud for email signature software
With a private cloud solution, the infrastructure required for the email signature software is only available to one infrastructure is only available to a single user company. This can be implemented, for example, by the use of the company's own private cloud servers.
The email signature add-in Crossware is the world's first email signature add-in for Outlook, which also offers a private cloud solution for companies (Enterprise Private Cloud solution). This gives companies the option of running their email traffic within the company's own Azure infrastructure. So you use your own version of email software within its own private cloud. The advantage of the private cloud is that, because of the of email signatures in the company's own infrastructure, no information is sent unnecessarily via third parties. third parties are sent.
Since the email signature software is installed client-independently, the software supports all devices and clients that use the mail server to send e-mails. The Crossware email signature software is also DSGVO-compliant and certified according to ISO27001:2013. certified.