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ContactActivityCollector Agent

Company-wide transparency of contact activities...
Which activity took place with which contact, when and by whom?

The Achilles heel of a company manifests itself all too often in contact management. After all, successful customer care and acquisition depend on it. Anyone who has tried to effectively use the contact master across the company will soon have reached the limits of the Exchange server's own capabilities.

On the one hand, implementing a customer relationship management system is too expensive. On the other hand, alternative solutions such as Business Contact Manager are often simply impractical. However, are you tired of the system administrator waving the big budget hammer when describing higher demands on contact management? The OLXContactActivityCollector Agent closes this gap and represents an indispensable alternative for holistic business contact management.

All processes at a glance

The Contact Activity Collector Agent uses traditional Outlook elements such as the journal to bundle contact activities into a global and centrally held data pool. Has the customer already been called? Was a fax sent or an email sent? Are there any new tasks related to the contact? The Contact Activity Collector Agent registers each of these events and assigns them to the corresponding contact. You can view the bundled information directly from the corresponding tab in the contact form.

Easy Outlook integration

The Contact Activity Collector Agent does not require any change: You determine which activity is assigned to which contact folder or which contact containers are to be monitored/supplemented by which journal function. No user has to give up his usual way of working. The activities collected in Outlook are automatically transferred to the activity list and the original entry is attached.

The indispensable alternative

Under the claim of a company-wide, holistic business contact management, the fully automated system service combines journaling, monitoring and contact management. While most customer relationship solutions are either too expensive or lack technical transparency, the Contact Activity Collector Agent is characterized by two key features: Easy implementation and risk-free coexistence with your existing system environment.

Multilingual applicable

The Contact Activity Collector Agent can of course be used in multiple languages, adapts to your authorization conditions and is easy to administer thanks to a central troubleshooting notification function.

Arrange consultation

  • Bundle contact activities centrally
  • Have all operations in view
  • Fully integrated with Outlook
  • The real Business Contact Manager
  • Multilingual applicable
  • Transfer of the original symbols of the transferred entries
  • Journal-oriented transparency of all contact events
  • No client installation (server service)

  • and many more practical features...



✓ free trial versions
✓ free updates and support
✓ no maintenance fees
✓ 100% crediting of existing licenses

unlimited company license

 request a non-binding offer


Type: Service/Service   

Installation: directly on Exchange or also on dedicated computer
NO client-side installation required!

MAPI variant (until Exchange 2013)
Digitally signed   

References ( 13 )

So. 01.10.2023 18:01
Aberle Steuerungstechnik GmbH [ 2007]AIS Computer Center for Lawyers [ 2007].
Ammerländer Versicherung VvAG [ 2010]DeKa Gastronomie-Treuhand AG [ 2007]
ESC Technical Service GmbH [ 2007]Gerriets GmbH [ 2007]
KDS Beteiligungs GmbH [ 2007]Sanitätshaus Bauch OHG [ 2007]
TIKA [ 2007]Trautwein GmbH & Co [ 2010]
TRIKON Solutions AG [ 2007]TW Friedrichshafen [ 2007]
UGOS [ 2010] 


Do. 07.12.2023 14:18
3.5 on test  Ready for Exchange 2013 CU-16 (KB4012112)
3.5 on test  Ready for Exchange 2013 CU-17 (KB3197044)
3.5 on test  Ready for Exchange 2010 SP3-RU16 (KB3184730)
3.5 on test  Ready for Exchange 2010 SP3-RU17 (KB4011326)
3.5 on test  ADPicker: Filter option on names
3.5 on test  General: MailboxPicker / FolderPicker: Tooltip (in case of problems): Display on which Exchange mailbox is hosted and hint on impersonation permissions.
3.5 on test  General: MailboxPicker: Display of department (in addition to OU)
3.5 on test  Adaptation for UNICODE processing...
3.5 on test  Deployment digital certificate
3.5 on test  Digital code signing (certificate)
3.5 on test  FolderPicker: Filter option on names
3.5 on test  Impersonation: Extended message (reference to Powershell script)
3.5 on test  Installer: Current icons for stores and folders (picker + lists)
3.5 on test  Installer: Note/Tooltip: 'How to change account connecting to Exchange/Office365?'
3.5 on test  License check extended (logging of the current license...)
3.5 on test  Log: Correct logging of the Windows version used
3.5 on test  MailboxPicker: Filter option on names
3.5 on test  Folder picker: create new folders (and delete existing folders (after right-click in tree structure)
3.5 on test  Folder picker: Folder home page definable per folder (after right click in tree structure)
3.5 on test  Check for new version can be disabled via registry (HKEY_CURRENT_USER\Software\OLXTools CheckforUpdates 0/1)
3.5 on test  Setup: Adaptation to Windows 8 / 10 / Server 2012 (grouping of shortcuts, manifest...)
3.5 on test  Ready for Windows 10
3.5 on test  Ready for Windows Server 2012 (R2)
3.5 on test  Ready for Exchange 2013 CU-20 (KB4037224)
3.5 on test  Ready for Exchange 2013 CU-21 (KB4099855)
3.5 on test  Ready for Exchange 2010 SP3-RU20 (KB4073537)
3.5 on test  Ready for Exchange 2010 SP3-RU22 (KB4073537)
3.5 on test  Ready for Outlook 2016 PU-May 2018 (KB4018372)
3.5 on test  Ready for Outlook 2013 PU-July 2018 (KB4022242)
3.5 on test  Ready for Outlook 2013 PU-May 2018 (KB4018376)
3.5 on test  Ready for Windows 10 version 1803 (KB4103721)
3.5 on test  Ready for Windows 10 version 1803 July 2018 (KB4340917)
3.5 on test  Fix: Failed to connect... Unauthorized [401] (Invalid username/password) (Reference to Powershell script)
3.010.2013startable as console application (.exe -console -noscheduler)
3.010.2013Ready for latest MAPICDO version 6.5.8320
3.010.2013Ready for Exchange 2013
3.010.2013Ready for Exchange 2013 CU2 (KB2859928)
3.010.2013Ready for Exchange 2010 SP3-RU1 (KB2803727)
3.010.2013Ready for Exchange 2010 SP3-RU2 (KB2866475)
3.010.2013Ready for Exchange 2007 SP3-RU10 (KB2788321)
3.010.2013Ready for Exchange 2007 SP3-RU11 (KB2873746)
3.010.2013Ready for Windows Server 2012
3.010.2013Ready for Windows 8 (32-bit & 64-bit)
3.010.2013Fix: Empty OLXAgent error report mails
2.107.2012List of unavailable/resolvable folders/mailboxes (-> OLXUnresolved.txt)

ContactActivityCollector Agent Company-wide contact activities for Outlook/Exchange [???] Company-wide contact activities for Outlook/Exchange Windows Windows Outlook Exchange Office365 Exchange-Online