Notification Agent

If e-mails and inquiries are not read and processed in time, this means delays in order processing and thus cash, lost money. But how can employees be notified immediately of important emails or changes? Would it be possible to provide the support manager with a constantly updated overview of unread support requests? With the OLXNotification Agent you can do more than that. Forward e-mails directly to the appropriate department. Create fully automated tasks from incoming requests. Who has which tasks still open? Keep track of all overdue deadlines with the practical HTML overview - directly from your Outlook homepage. The Notification Agent optimizes your company's workflows and always keeps you up-to-date.

Installed with ease

Installation and setup is child's play and requires no prior knowledge. A special feature: The used mailboxes/public folders are detected automatically.

Nothing can be overlooked or forgotten.

With the Notification Agent you will always be automatically notified as soon as a new element arrives or is changed. By specifying text phrases or keywords, you can determine the notification trigger individually and precisely.

No matter where you are.

Whether at home on the couch, at your workplace or on the road: The Notification Agent notifies you reliably via email, SMS or popup.

From e-mail to task - fully automated

Have orders via mail or web form converted directly into Outlook tasks. You decide who gets which tasks based on which criteria. Just set a due date - now there are no more excuses!

Stay in the picture

Has the customer already been called? Or has the responsible employee not even read the e-mail yet? With the help of the Notification Agent, you always know exactly what's going on. The convenient HTML overviews can be accessed via the Internet or Intranet and can even be assigned to any folder as an Outlook home page.