Question 1

Was bedeutet OLX?

Accepted Answer

Many of our add-ins and plugins have OLX in their name. But what is OLX? This is not clear to everyone, which is why we would like to explain it briefly here. OLX is an abbreviation and stands for the English term pair 'Outlook and Exchange' respectively for the German term pair 'Outlook und Exchange.  OLX is also a word-picture trademark registered in the name of Gangl founder, Thomas Gangl, in the German trademark register.

Question 2

Funktionieren die Add-Ins auch auf dem Mac?

Accepted Answer

Microsoft also offers Office for Mac, Outlook for Mac or Exchange for Mac, for example, which are special software versions of the MS classics developed for Apple's macOS operating system. However, Gangl's add-ins, plug-ins and add-ons were developed specifically for the Windows platform, so they are designed for the Windows operating system and not for the macOS operating system.

Question 3

Was ist Microsoft 365?

Accepted Answer

Since April 2020, Microsoft has mostly used the term 'Microsoft 365' for this offering instead of 'Office 365', although the term 'Office 365' is still used to name some tariffs. When referring to the web applications of the Office software, such as the browser-based Word or Outlook version (OWA, Outlook Web Access/Outlook Web App, today: Outlook on the Web), one also speaks of 'Microsoft 365 Online'. To a certain extent, apps and web applications from Microsoft 365 can also be used free of charge.

Question 4

Was kosten die Add-Ins für Microsoft?

Accepted Answer

With a few exceptions, the add-ins developed by Gangl for Microsoft software such as Office Add-Ins, Outlook Add-Ins or Exchange Add-Ins are subject to a fee. The price is usually based on the number of licenses desired. However, there are also add-ins from Gangl to buy, for which one acquires an unlimited company license. Some add-ins are also provided as freeware for free use by Gangl; these freeware add-ins are labeled as such on the plugin overview page.

Question 5

Was ist Office 365?

Accepted Answer

In addition to an online service, 'Office 365' is in particular a software subscription that includes the well-known Office software products from Microsoft, for example MS Word, MS Excel, MS Outlook, MS PowerPoint, MS Teams and MS Exchange, whereby programs such as Word, Excel and Outlook can not only be downloaded to the computer as an app, but can also be used as a web application in the browser without installing the program on one's own computer.

Question 6

Was ist ein Web-Add-In?

Accepted Answer

A web add-in is a web-based add-in. Such a web-based add-in does not need to be installed locally on each machine on which it is to be used. Rather, a Web Add-In is cloud-based and must be deployed by the Microsoft 365 Exchange administrator or by the global administrator account of the respective company, association, agency or institution.  A web add-in can be used for web applications as well as desktop applications. For example, there are signature web add-ins, i.e. web add-ins for e-mail signatures in Outlook - Outlook on the Web (OWA, Web App) or Outlook for Windows. Modern web add-ins replace the classic COM add-ins (COM = Component Object Model). You have to decide whether you want to use a web add-in or a COM add-in. It is not possible to use both types of add-ins at the same time. Besides COM add-ins, there are other types of add-ins, such as the so-called automation add-ins, for example for MS Excel.

Question 7

Wie installiere ich ein Gangl Add-In auf meinem Computer?

Accepted Answer

To install a Gangl add-in on your computer, first download the installation file from the Gangl website. Run the installation file and follow the instructions in the installation wizard. After the installation is complete, the add-in should be available in your Microsoft Office application.

Question 8

Sind Gangl Add-Ins mit allen Microsoft Office-Versionen kompatibel?

Accepted Answer

Gangl add-ins are usually developed and optimized for the newer Microsoft Office versions. It is important to check the system requirements and compatibility information on the product page of each add-in to make sure it works with your version of Office.

Question 9

Gibt es eine Testversion für Gangl Add-Ins, bevor ich eine Lizenz kaufe?

Accepted Answer

Some Gangl add-ins may offer a trial version that you can try before purchasing a license. Check the product page of the respective add-in to see if a trial version is available.

Question 10

Welche Zahlungsmethoden werden für den Kauf von Gangl Add-Ins akzeptiert?

Accepted Answer

Payment methods may vary depending on the add-in. Commonly accepted payment methods include credit cards, PayPal, and bank transfers. For more information, see the product page of each add-in or during the checkout process.

Question 11

Wie erhalte ich Support für meine gekauften Gangl Add-Ins?

Accepted Answer

For support issues related to purchased Gangl Add-Ins, you can reach customer support using the contact information provided on the Gangl website. Make sure you have your license information and a detailed description of your problem ready to get faster and more effective help.

Question 12

Wie kann ich mein Gangl Add-In aktualisieren, wenn eine neue Version verfügbar ist?

Accepted Answer

To update a Gangl add-in, visit the product page of the respective add-in and check if an updated version is available. Download the new version and run the installation file to update the existing add-in. Note that some updates may incur an additional fee.

Question 13

Was ist der Unterschied zwischen einer Einzellizenz und einer Firmenlizenz?

Accepted Answer

A single license entitles you to use the add-in on a single computer, while a company license allows you to use the add-in on multiple computers within a company. A company license can usually be more cost-effective if you want to use the add-in on multiple workstations.

Question 14

Wie kann ich ein Gangl Add-In deinstallieren, wenn es nicht mehr benötigt wird?

Accepted Answer

To uninstall a Gangl add-in, open your computer's Control Panel, navigate to 'Programs and Features' or 'Apps & Features' and locate the add-in in question in the list of installed programs. Click 'Uninstall' or 'Remove' and follow the instructions.

Question 15

Sie den Anweisungen im Deinstallationsassistenten, um das Add-In vollständig von Ihrem Computer zu entfernen.Sind Gangl Add-Ins mit Drittanbieter-Software oder -Plugins kompatibel?

Accepted Answer

The compatibility of Gangl Add-Ins with third-party software or plug-ins may vary. It is advisable to check the documentation of the specific add-in or contact Gangl Customer Service for information on compatibility with specific applications or plugins.

Question 16

Wie sicher sind meine Daten, wenn ich Gangl Add-Ins verwende?

Accepted Answer

Gangl places a high priority on data security and develops its add-ins to ensure the safety and security of your data. Be sure to review the privacy policy and security information of each add-in to get a better understanding of the security measures used. It is also important to always use the latest version of the add-in to make sure that all known security issues are fixed.

References Portugal